A support ticket is automatically created by rtBiz Helpdesk while someone emails your support. With Email only support the customer receives a reply only via email for a more personal experience.
Month: August 2015
WordPress 4.3 with contributions by rtCampers
WordPress 4.3 is released with some great features. It is also the 8th consecutive release where an rtCamper has been contributing a patch towards.
New Updates with rtMedia v 3.8.15 and Addons
rtMedia free version 3.8.15 and other premium addons released with bug fixes, hooks provided along with photo tagging of user list.
Foodmania – A New WordPress Premium Theme
Today we released a new premium WordPress theme that would be perfect for food bloggers, photographers and other gallery related websites. Since it was made primarily with an eye on food bloggers we are calling it ‘Foodmania’. This theme is fully compatible with BuddyPress, bbPress, rtMedia, Woo-Commerce and many more. Here is our list of… Continue reading Foodmania – A New WordPress Premium Theme
Get More from Connected Mailboxes in rtBiz Helpdesk
New features and enhancement rolled out with rtBiz Helpdesk plugin for WordPress – allows users to Select Assignee and Product for every Mailbox, Outgoing Mailbox Selection, customer name on ticketing and more.