WordPress
Managed site maintenance
services
While you grow the business, experts at rtCamp make sure your website upkeep is fully managed – starting at an affordable rate of $10,000/year.
Features and offerings
Take advantage of our Managed Site Maintenance Services,
packaged for a seamless experience.
Managed site maintenance
Monthly Plugin Updates
with rtCamp’s QA assurance
WordPress & PHP Version Updates
with rtCamp’s QA assurance
Coordination with Hosting Provider
Consultation for Security and Uptime issues
24/7 Automated Monitoring and Emergency Alerts
For site outages and sudden performance drops
Monthly Reporting
including New Relic Performance Report
Free Consultancy & Developer Support
60hours/year for bug fixes or ad-hoc requirements
Unlimited On-Demand Consultancy & Developer Support
at $100/hour for additional requirements
rtCamp has helped our organization in so many ways! Their incredible wealth of knowledge and experience around the WordPress platform has brought peace-of-mind to our teams and leadership. Not only have they built us sustainable enterprise-class WordPress sites, but they have also helped streamline our go-to-market process with the solutions they have helped us architect.
Randall Benson
Senior Manager, Marketing Operations
What does rtCamp offer?
Key features and services
Regular maintenance & security updates
Regular WordPress core version updates, Plugin updates, and emergency security updates with rtCamp’s QA assurance. Ensuring peace of mind for your team – as the website remains free of security vulnerabilities and business-critical features are not impacted by any update.
Monthly reporting
Monthly Reporting of the activities concluded, time used, and performance reports powered by New Relic that indicate the health of your website with our recommendations for improvement.
Free technical support for additional requirements
Free Support Hours every year, which can be utilized for additional requirements such as code reviews, setting up new business forms, training the editorial team, editorial workflow implementation, setting up new events tracking for marketing efforts, creating new Menus, or minor bug fixes. Expert support to provide impetus to your business efforts.
24/7 security & performance monitoring
24/7 Automated monitoring setup and alerts for any cases of outages or sudden performance drops. Addressing the root cause and coordinating with third-party vendors on your behalf, as and when required.
Full range of experts
Full range of rtCamp’s experts – Account Managers, Project Managers, Developers, Engineering Managers, Consultants, and Quality Analysts will be available for support – to make sure you can effectively leverage WordPress without losing momentum.
On-demand consultancy & team augmentation
Take full advantage of having the best WordPress experts at your disposal for consultancy related to new features or the expansion of site capabilities. Rapidly expand your team with rtCamp’s WordPress experts for short-term requirements – such as annual conferences, digital events, etc. as & when required, for consultancy or execution.
Our Work
Powering Grist’s award-winning journalism with Custom development, content syndication, and Parse.ly
Frequently asked questions
Need to know more about our managed WordPress maintenance services?
Here are a few FAQs that might help!
This plan would work for most sites. However, before beginning the project, we do an internal audit of your site setup. Based on that, we can let you know if you need a custom plan or if the default plan will work for your site
This package only applies to a single site, post the site evaluation. Please write to us for a customized quote for multiple sites or a multi-site setup.
If you have specific requirements that aren’t covered in above-mentioned offerings, please write to us, and we will set up a call to understand your requirements
Once you fill the form, our business team will get in touch with you to understand and explain the modalities.
We will need your codebase access, a database dump and hosting related information to simulate the site on our system and assess if your site is eligible for the default plan. If not, we will get back with a customized quotation.
Absolutely! Our services will help your internal team focus on new feature development and business critical development, leaving the regular maintenance work to us. On top of that, you are getting a team of well-known WordPress experts and consultants at your beck and call, who can also consult with your team and align it for better coding standards and best practices – giving your ongoing efforts a positive momentum and confidence.
In case our timezone doesn’t match, we will make sure our team’s availability overlaps for at least 2 hours of your team’s business hours.
If you foresee using more than 350 hours/year or 25 hours/month of support and consultancy in any given year, please write to us at sales@rtcamp.com. We can create a customized plan for you.
There is no such compulsion. You can use all 60 hours in any month, or you can spread them out through the year. You will only be charged once you go over 60 hours of free support in a given year.
Unfortunately, the hours will expire if not used by the end of the year. However, if you choose to go for a multi-year contract, the remaining hours will get carried over to the next year.
