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WordPress
Managed site maintenance
services

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rtCamp has helped our organization in so many ways! Their incredible wealth of knowledge and experience around the WordPress platform has brought peace-of-mind to our teams and leadership. Not only have they built us sustainable enterprise-class WordPress sites, but they have also helped streamline our go-to-market process with the solutions they have helped us architect.

I have a slightly complex site, will this plan apply?

This plan would work for most sites. However, before beginning the project, we do an internal audit of your site setup. Based on that, we can let you know if you need a custom plan or if the default plan will work for your site

I have a multi-site setup. Does this also cover multi-site setups?

This package only applies to a single site, post the site evaluation. Please write to us for a customized quote for multiple sites or a multi-site setup.

Can this package be customized?

If you have specific requirements that aren’t covered in above-mentioned offerings, please write to us, and we will set up a call to understand your requirements

I like the service, how do I get started?

Once you fill the form, our business team will get in touch with you to understand and explain the modalities.

What information do you need to get started?

We will need your codebase access, a database dump and hosting related information to simulate the site on our system and assess if your site is eligible for the default plan. If not, we will get back with a customized quotation.

I have an internal team – will this package work for me?

Absolutely! Our services will help your internal team focus on new feature development and business critical development, leaving the regular maintenance work to us. On top of that, you are getting a team of well-known WordPress experts and consultants at your beck and call, who can also consult with your team and align it for better coding standards and best practices – giving your ongoing efforts a positive momentum and confidence.

Timezone and Team Availability?

In case our timezone doesn’t match, we will make sure our team’s availability overlaps for at least 2 hours of your team’s business hours.

What if I need a bigger block of support hours?

If you foresee using more than 350 hours/year or 25 hours/month of support and consultancy in any given year, please write to us at sales@rtcamp.com. We can create a customized plan for you.

Is there a cap on the free hours I can use in a month?

There is no such compulsion. You can use all 60 hours in any month, or you can spread them out through the year. You will only be charged once you go over 60 hours of free support in a given year.

What if I do not use my hours by the end of the year?

Unfortunately, the hours will expire if not used by the end of the year. However, if you choose to go for a multi-year contract, the remaining hours will get carried over to the next year.

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